Description: The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organizationby Robert Spector Description: It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.Product ID: 0471702862-11-1
Price: 6.69 USD
Location: Philadelphia, Pennsylvania
End Time: 2025-02-04T01:09:32.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Return policy details:
Type: Textbook
Edition: 3
Book Title: Nordstrom Way to Customer Service Excellence : A Handbook for Implementing Great Service in Your Organization
Number of Pages: 292 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.5 in
Topic: Industries / Retailing, Customer Relations
Publication Year: 2005
Features: Revised
Illustrator: Yes
Genre: Business & Economics
Item Weight: 18.3 Oz
Item Length: 9.2 in
Author: Robert Spector, Patrick D. Mccarthy
Item Width: 7.5 in
Format: Trade Paperback
