Description: Discover the secrets of providing exceptional customer service with "The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the 'Nordstrom' of Your Industry." Published by Wiley & Sons, this trade paperback has a length of 9.2 inches, height of 0.5 inches, and a width of 7.4 inches, with a total weight of 11.7 ounces. Containing 240 pages, this book by Patrick D. McCarthy and Robert Spector is written in English and falls under the genre of Business & Economics, with topics including Industries/Retailing, Customer Relations, and General. With this book, you can learn the strategies used by one of the best retailers in the world and apply them to your own industry to achieve excellence in customer service.
Price: 1 USD
Location: Havre, Montana
End Time: 2025-01-17T08:21:50.000Z
Shipping Cost: 6.53 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money back or replacement (buyer's choice)
Edition: 2
Book Title: Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
Number of Pages: 240 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2012
Item Height: 0.5 in
Topic: Industries / Retailing, Customer Relations, General
Illustrator: Yes
Genre: Business & Economics
Item Weight: 11.7 Oz
Author: Robert Spector, Patrick D. Mccarthy
Item Length: 9.2 in
Item Width: 7.4 in
Format: Trade Paperback
