Description: The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Robert Spector paperback Publisher: Wiley Mar 8 2005 Edition: ISBN: 9780471702863 Description: Used - Very Good Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Internal SKU: T07C-02475 Wonder Bookhas been in business since 1980 and online since 1997! We have three brick and mortar stores in Baltimore/DC region and over 2 million books online. We have served millions of happy customers. Our merchandise is 100% guaranteed! Simply return the item within 30 days of purchase for a refund. Most of our items ship within one business day via DHL or USPS. Standard Continental U.S. Shipments will arrive within 3-7 business days, Priority 2-6. Check out our multiple item shipping discounts. Check out our other listings! We have over 150,000 additional titles in books/movies/music categories and we are adding 100''s of titles every day so please subscribe to our listings.
Price: 129.99 USD
Location: Frederick, Maryland
End Time: 2025-01-12T22:05:58.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Edition: 3
Book Title: Nordstrom Way to Customer Service Excellence : A Handbook for Implementing Great Service in Your Organization
Number of Pages: 292 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.5 in
Topic: Industries / Retailing, Customer Relations
Publication Year: 2005
Features: Revised
Illustrator: Yes
Genre: Business & Economics
Item Weight: 18.3 Oz
Item Length: 9.2 in
Author: Robert Spector, Patrick D. Mccarthy
Item Width: 7.5 in
Format: Trade Paperback
