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Location: Mishawaka, Indiana
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Publication Name: Wiley & Sons, Incorporated, John
Edition: 3
Book Title: Nordstrom Way to Customer Service Excellence : A Handbook for Implementing Great Service in Your Organization
Number of Pages: 292 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.5 in
Topic: Industries / Retailing, Customer Relations
Publication Year: 2005
Features: Revised
Illustrator: Yes
Genre: Business & Economics
Item Weight: 18.3 Oz
Item Length: 9.2 in
Author: Robert Spector, Patrick D. Mccarthy
Item Width: 7.5 in
Format: Trade Paperback
