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The Nordstrom Way to Customer Experience Excellence: Creating a Values

Description: payment | shipping rates | returns The Nordstrom Way to Customer Experience Excellence: Creating a Values Used - Very GoodFast Shipping - Safe and Secure Poly Mailer! About Goodwill of Western Missouri & Eastern Kansas Goodwill is dedicated to providing you with the best quality, lowest cost products on eBay. We make it our mission to help people with disabilities or disadvantages achieve their potential through work. Payment We accept PayPal for all eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 14 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. © 2018 Goodwill of Western Missouri & Eastern Kansas

Price: 7.08 USD

Location: Blue Springs, Missouri

End Time: 2025-01-10T13:56:59.000Z

Shipping Cost: 0 USD

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The Nordstrom Way to Customer Experience Excellence: Creating a Values

Item Specifics

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 14 Days

Refund will be given as: Money Back

Return policy details:

Edition: 3

Book Title: Nordstrom Way to Customer Experience Excellence : Creating a Values-Driven Service Culture

Number of Pages: 224 Pages

Language: English

Publisher: Wiley & Sons, Incorporated, John

Publication Year: 2017

Topic: Industries / Retailing, Customer Relations, Management

Item Height: 0.9 in

Genre: Business & Economics

Item Weight: 12 Oz

Author: Robert Spector, Breanne O. Reeves

Item Length: 9.2 in

Item Width: 7.3 in

Format: Trade Paperback

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