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Publication Name: Wiley & Sons, Incorporated, John
Edition: 2
Book Title: Nordstrom Way No. 1 : the inside Story of America's Customer Service Company
Number of Pages: 244 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 1999
Item Height: 1 in
Topic: Industries / Retailing, Customer Relations
Illustrator: Yes
Genre: Business & Economics
Item Weight: 16 Oz
Author: Robert Spector, Patrick D. Mccarthy
Item Length: 8.8 in
Item Width: 5.7 in
Format: Hardcover