The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg by Todd Dun

Description: The 10 Golden Rules of Customer Service by Todd Duncan, Deb Duncan The customer service playbook that will help blitz the competition and win life-long customers. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description The customer service playbook that will help blitz the competition and win life-long customersThe customer service book that will help you blitz the competition and win life-long customers!The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service.Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers.The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead and create a one-of-a-kind customer experience.Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans! Author Biography TODD DUNCAN is a bestselling author and one of Americas most sought-after motivational speakers and sales trainers. Duncan has quickly become a friend and mentor to salespeople around the globe for his authentic, balanced approach to success. Long Description Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead. Details ISBN1492679534 Author Deb Duncan Series Ignite Reads Year 2019 ISBN-10 1492679534 ISBN-13 9781492679530 Format Hardcover Country of Publication United States DEWEY 658.812 Short Title The 10 Golden Rules of Customer Service Language English Edition 2nd Publication Date 2019-04-01 Pages 136 UK Release Date 2019-04-01 Imprint Simple Truths, LLC Place of Publication IL AU Release Date 2019-04-01 NZ Release Date 2019-04-01 US Release Date 2019-04-01 Publisher Sourcebooks, Inc Subtitle The Story of the $6,000 Egg Audience Tertiary & Higher Education We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:123745352;

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