The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg by Todd Dun

Description: The 10 Golden Rules of Customer Service by Todd Duncan, Deb Duncan Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description The customer service playbook that will help blitz the competition and win life-long customers. Publisher Description The customer service playbook that will help blitz the competition and win life-long customersThe customer service book that will help you blitz the competition and win life-long customers!The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service.Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers.The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead and create a one-of-a-kind customer experience.Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans! Author Biography TODD DUNCAN is a bestselling author and one of Americas most sought-after motivational speakers and sales trainers. Duncan has quickly become a friend and mentor to salespeople around the globe for his authentic, balanced approach to success. Details ISBN 1492679534 ISBN-13 9781492679530 Title The 10 Golden Rules of Customer Service Author Todd Duncan, Deb Duncan Format Hardcover Year 2019 Pages 136 Edition 2nd Publisher Sourcebooks, Inc GE_Item_ID:123745352; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 19.57 USD

Location: Fairfield, Ohio

End Time: 2024-11-15T04:36:14.000Z

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