Description: Supervision in the Hospitality Industry : Leading Human Resources, Paperback by Walker, John R., ISBN 139424469X, ISBN-13 9781394244690, Like New Used, Free shipping in the US "Supervision in the Hospitality Industry, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. Supervision in the Hospitality Industry is unique in that it does not solely rely on the supervisor's point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry. The text's unique approach to leading human resources -- combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals -- enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Th presents principles of good leadership and supervision in clear, easy-to-understand language, reinforced by numerous examples, case studies, discussion questions, and activities. The tenth edition remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional"--
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End Time: 2024-11-30T21:23:34.000Z
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Book Title: Supervision in the Hospitality Industry : Leading Human Resources
Number of Pages: 416 Pages
Language: English
Publication Name: Supervision in the Hospitality Industry : Leading Human Resources
Publisher: Wiley & Sons, Incorporated, John
Item Height: 1 in
Subject: Food Science, General
Publication Year: 2024
Type: Textbook
Item Weight: 27.3 Oz
Item Length: 10.7 in
Author: John R. Walker
Subject Area: House & Home, Technology & Engineering
Item Width: 8.4 in
Format: Trade Paperback