Description: Strategic Internal Communication : How to Build Employee Engagement and Performance, Paperback by Cowan, David, ISBN 0749478659, ISBN-13 9780749478650, Like New Used, Free shipping in the US This guide explains how to improve communication at work using an approach called the “dialogue box” to link internal communications, employee engagement, and human resources. The approach shows companies how to explore what kind of dialogue they need to have with employees to address internal and cultural challenges, by breaking dialogue into zones of intelligence, emotion, interpretation, narrative, and dialogue, allowing managers and leaders to understand the intelligence and emotions of their company and how these link to the ways employees interpret events and information and the resulting narrative that occurs within the organization. It also addresses the role of technology in communication. This edition includes new information on how to use the dialogue box during times of transition and organizational change, as well as advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation. Annotation ©2017 Ringgold, Inc., Portland, OR ()
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Book Title: Strategic Internal Communication : How to Build Employee Engageme
Number of Pages: 232 Pages
Language: English
Publication Name: Strategic Internal Communication : How to Build Employee Engagement and Performance
Publisher: Kogan Page, The Limited
Subject: Business Communication / General, Management, Organizational Development
Item Height: 0.5 in
Publication Year: 2017
Item Weight: 12.7 Oz
Type: Textbook
Author: David Cowan
Item Length: 9.2 in
Subject Area: Business & Economics
Item Width: 6.1 in
Format: Trade Paperback
