Description: Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Bui John A. Goodman Hardcover Publisher: AMACOM May 13 2009 Edition: ISBN: 9780814413333 Description: Collectible - Fine Signed Copy Collectible - Like New. Like New dust jacket. Signed/Inscribed by author on half title page. Internal SKU: K14OS-00470 Wonder Bookhas been in business since 1980 and online since 1997! We have three brick and mortar stores in Baltimore/DC region and over 2 million books online. We have served millions of happy customers. Our merchandise is 100% guaranteed! Simply return the item within 30 days of purchase for a refund. Most of our items ship within one business day via DHL or USPS. Standard Continental U.S. Shipments will arrive within 3-7 business days, Priority 2-6. Check out our multiple item shipping discounts. Check out our other listings! We have over 150,000 additional titles in books/movies/music categories and we are adding 100''s of titles every day so please subscribe to our listings.
Price: 19.95 USD
Location: Frederick, Maryland
End Time: 2025-01-19T21:10:28.000Z
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Book Title: Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Number of Pages: 272 Pages
Language: English
Publisher: Amacom
Item Height: 1.1 in
Publication Year: 2009
Topic: Customer Relations, General
Illustrator: Yes
Genre: Business & Economics
Item Weight: 19 Oz
Item Length: 9.2 in
Author: John A. Goodman
Item Width: 6.1 in
Format: Hardcover
