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Strategic Customer Service : Managing the Customer Experience to

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Price: 6.18 USD

Location: Mishawaka, Indiana

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Special Attributes: EX-LIBRARY

Publication Name: AMACOM

Book Title: Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Number of Pages: 272 Pages

Language: English

Publisher: Amacom

Topic: Customer Relations, General

Publication Year: 2009

Item Height: 1.1 in

Illustrator: Yes

Genre: Business & Economics

Item Weight: 19 Oz

Author: John A. Goodman

Item Length: 9.2 in

Item Width: 6.1 in

Format: Hardcover

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