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Publication Name: McGraw-Hill Education
Publication Year: 2003
Publisher: McGraw-Hill School Education Group
Edition: 4
Topic: Industries / Service
Book Title: Service Management : Operations, Strategy, and Information Technology
Number of Pages: Xx, 587 Pages
Language: English
Illustrator: Yes
Genre: Business & Economics
Author: Mona J. Fitzsimmons, James A. Fitzsimmons
Format: Hardcover
