Description: Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Normal 0 false false false MicrosoftInternetExplorer4 Process Innovation: Reengineering Work Through Information Technology - Davenport (HC, DJ, 1993) Publisher: Harvard Business School Press Author: Thomas H. Davenport 336 pages The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial "enabler" of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. He also highlights the roles of new organizational structures and human resource programs in developing process innovation. Process innovation is quickly becoming the byword for industries ready to pull their companies out of modest growth patterns and compete effectively in the world marketplace. If you have any questions, please email us. We strive for your 5-star feedback rating. If we have not achieved this, please contact us and we will work it out. We guarantee your satisfaction on all items we sell. If we have missed something, we will always make it right. Payment, Shipping & Returns Policies: - Paypal is the preferred method for payment. Payment is due no later than 3 days after the close of an auction unless you are planning to bid on additional items. Contact us and let us know. - We are always happy to combine orders for shipping if we can. We look at the additional weight of the shipment for combining subsequent items, and adjust the total shipping price accordingly. - We generally ship within 24 hours of payment, unless there is a holiday or weather emergency. When you leave feedback, please consider the date shipped, not when it arrives. - Books and catalogs are shipped at a flat rate to U.S. buyers. For international sales, please contact us for shipping costs. - We use the Ebay calculator for shipping costs (except for books), and will adjust the costs if they vary greatly. - We insure all items valued at over $100 and will only use carriers where the package can be tracked to the destination. The buyer pays the cost of insurance. Shipping is only insured to the destination provided, if you use a forwarding service and the item is damaged in transit, you might not be eligible for a refund. For international buyers: - Import duties, customs fees and taxes are the buyer's responsibility and are not included in the price you have paid to us. - Customs regulations may delay your receipt of the item. - We will not misrepresent values on customs forms or call merchandise a "gift".
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Publication Year: 1993
Type: Workbook
Language: English
Publication Name: Process Innovation: Reengineering Work Through Information Techno
Author: Thomas H. Davenport
Level: Business
Publisher: Harvard Business School Press
Subject: Strategy, Process Improvement