Description: Managing Quality by Amy Zuckerman, Ned Hamson Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the worlds most successful businesses. Publisher Description Fast track route to mastering quality management Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process Examples and lessons from some of the worlds most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum Includes a glossary of key concepts and a comprehensive resources guide Author Biography AMY ZUCKERMAN has written for a variety of publications, including the New York Times, Fortune special sections, Business 2.0, Continental, Industry Week and many others. Her latest book is Tech Trending: The Technology Survival Guide for Visionary Managers. NED HAMSON has also written for a number of publications, including Forbes magazine. He was lead-author of After Atlantis: Working, Managing and Leading in Turbulent Times and editor of Journal for Quality and Participation Details ISBN 1841122211 ISBN-13 9781841122212 Title Managing Quality Author Amy Zuckerman, Ned Hamson Format Paperback Year 2002 Pages 144 Edition 1st Publisher John Wiley and Sons Ltd GE_Item_ID:1301389; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 19.49 USD
Location: Calgary, Alberta
End Time: 2025-01-19T04:50:00.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9781841122212
Book Title: Managing Quality
Number of Pages: 144 Pages
Publication Name: Managing Quality : Operations 06. 07
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.4 in
Publication Year: 2002
Subject: Total Quality Management, Référence, Quality Control
Item Weight: 5 Oz
Type: Textbook
Author: Ned Hamson, Amy Zuckerman
Subject Area: Business & Economics
Item Length: 6.8 in
Item Width: 4.9 in
Series: Express Exec Ser.
Format: Trade Paperback
