Description: Managing Customer Service Super Series, Paperback by Institute of Leadership & Management (EDT), ISBN 008046419X, ISBN-13 9780080464190, Like New Used, Free shipping in the US Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
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Location: Jessup, Maryland
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Book Title: Managing Customer Service Super Series
Number of Pages: 120 Pages
Language: English
Publication Name: Managing Customer Service
Publisher: Elsevier Science & Technology Books
Publication Year: 2007
Subject: Human Resources & Personnel Management, Customer Relations, General, Management
Item Height: 0.3 in
Features: Revised
Type: Textbook
Item Weight: 15.2 Oz
Author: Institute of Leadership and Management "Ilm" Staff
Item Length: 11.6 in
Subject Area: Business & Economics
Item Width: 8.4 in
Series: Superseries Ser.
Format: Perfect
