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Book Title: Managing Customer Experience and Relationships: A Strategic Frame
Publication Date: 2016-11-14
Edition Number: 3
Pages: 624
Number of Pages: 624 Pages
Publication Name: Managing Customer Experience and Relationships : a Strategic Framework
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2016
Subject: Marketing / General, Customer Relations, Decision-Making & Problem Solving
Item Height: 1.8 in
Type: Textbook
Item Weight: 40.1 Oz
Author: Martha Rogers, Don Peppers
Item Length: 9.3 in
Subject Area: Business & Economics
Item Width: 7.1 in
Format: Hardcover