Description: Managing Conflict : A Practical Guide to Resolution in the Workplace, Paperback by Liddle, David, ISBN 1398609455, ISBN-13 9781398609457, Brand New, Free shipping in the US Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organizations, their people and profits. The second edition of Managing Conflict shows HR professionals how to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. It includes the latest research and case studies showing how conflict management has been impacted by hybrid working models and ization. There are also updates to reflect how resolution is a driver of trust in organizations, enabling people to disagree more constructively in a safe environment. This book covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. It shows how to design a conflict management strategy, develop a formal resolution process and engage stakeholders and training managers in resolution and mediation skills. Packed with best practice examples from major UK and organizations such as Tesco and ParcelForce as well as conflict resolution toolkits, this book is essential reading for all HR professionals looking to resolve conflict in the workplace.
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End Time: 2024-11-20T10:53:50.000Z
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Book Title: Managing Conflict : A Practical Guide to Resolution in the Workpl
Number of Pages: 320 Pages
Language: English
Publication Name: Managing Conflict : a Practical Guide to Resolution in the Workplace
Publisher: Kogan Page, The Limited
Item Height: 0.7 in
Subject: Human Resources & Personnel Management, Organizational Behavior, Organizational Development
Publication Year: 2023
Type: Textbook
Item Weight: 17 Oz
Author: David Liddle
Item Length: 9.2 in
Subject Area: Business & Economics
Item Width: 6.1 in
Format: Trade Paperback
