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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone:

Description: Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: Listen effectivelyMake even a total stranger - perhaps a potential client - feel "felt"Shift an angry or aggressive person into a calmer, more receptive stateUse empathy jolts to quickly bridge communication gapsTurn negative people into assets using the "Magic Paradox"Achieve buy-in, the linchpin of all negotiation, persuasion, and sales Barricades between people become barriers to success and happiness, so getting through is not just a fine art - it's a crucial skill. With Just Listen, readers learn how to transform the "impossible" and "unreachable" people in their lives into true allies, loyal customers, and lifelong friends. Mark Goulston is a business consultant, coach, speaker, psychiatrist, and former FBI hostage negotiation trainer. The author of Get Out of Your Own Way and other popular books, he blogs for Harvard Business Review, Fast Company, Business Insider, and The Huffington Post. Keynotes/Workshops 233

Price: 20.81 USD

Location: East Hanover, New Jersey

End Time: 2025-01-07T12:57:02.000Z

Shipping Cost: 0 USD

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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone:Just Listen: Discover the Secret to Getting Through to Absolutely Anyone:

Item Specifics

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 60 Days

Refund will be given as: Money Back

Return policy details:

EAN: 9780814436479

UPC: 9780814436479

ISBN: 9780814436479

MPN: N/A

Book Title: Just Listen : Discover the Secret to Getting Through to Absolutely Anyone

Number of Pages: 256 Pages

Language: English

Publisher: Amacom

Publication Year: 2015

Topic: Business Communication / General, Communication Studies, General

Item Height: 0.7 in

Genre: Language Arts & Disciplines, Business & Economics

Item Weight: 13.6 Oz

Item Length: 9 in

Author: Mark Goulston

Item Width: 6 in

Format: Trade Paperback

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