Description: Contents of the workbook:Section 1: Training ModuleITIL IT Service Management EssentialsIntro to ITILService SupportConfiguration ManagementThe Service DeskIncident ManagementProblem ManagementChange ManagementSection 2: ExercisesSection 3: ReferencesSection 4: Examination Module
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Location: Wilmington, Delaware
End Time: 2023-11-17T01:44:50.000Z
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Publication Name: ITIL IT Service Management Essentials Course Workb
Type: Workbook
Author: Pink Elephant
Subject: ITIL, IT
Field of Study: Computer & IT
Publisher: Pink Elephant