Description: Effective Difficult Conversations : A Step-by-Step Guide, Paperback by Soehner, Catherine; Darling, Ann, ISBN 0838914950, ISBN-13 9780838914953, Like New Used, Free P&P in the UK Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
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Book Title: Effective Difficult Conversations : A Step-by-Step Guide
Publisher: American Library Association
Publication Year: 2016
Item Height: 229 mm
Number of Pages: 128 Pages
Language: English
Publication Name: Effective Difficult Conversations: a Step-By-Step Guide
Type: Textbook
Author: Catherine Soehner, Ann Darling
Subject Area: Information Management
Item Width: 152 mm
Format: Paperback