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Difficult Conversations : How to Discuss What Matters Most, Paperback by Ston...

Description: Difficult Conversations : How to Discuss What Matters Most, Paperback by Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger (FRW), ISBN 014313759X, ISBN-13 9780143137597, Brand New, Free shipping in the US "The 10th-anniversary edition of the New York Times business bestseller--now updated with "Answers to Ten Questions People Ask." We attempt or avoid difficult conversations every day--whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ¨ Decipher the underlying structure of every difficult conversation ¨ Start a conversation without defensiveness ¨ Listen for the meaning of what is not said ¨ Stay balanced in the face of attacks and accusations ¨ Move from emotion to productive problem solving"--

Price: 19.56 USD

Location: Jessup, Maryland

End Time: 2024-11-16T16:43:50.000Z

Shipping Cost: 0 USD

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Difficult Conversations : How to Discuss What Matters Most, Paperback by Ston...

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 14 Days

Refund will be given as: Money Back

Book Title: Difficult Conversations : How to Discuss What Matters Most

Number of Pages: 400 Pages

Language: English

Publisher: Penguin Publishing Group

Topic: General, Management Science, Interpersonal Relations, Personal Growth / Success

Item Height: 0.8 in

Publication Year: 2023

Features: Revised

Genre: Self-Help, Psychology, Business & Economics

Item Weight: 9.6 Oz

Author: Douglas Stone, Bruce Patton, Sheila Heen

Item Length: 7.7 in

Item Width: 5.1 in

Format: Trade Paperback

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