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Difficult Conversations : How to Discuss What Matters Most GREAT CONDITION

Description: GREAT CONDITION The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:· Decipher the underlying structure of every difficult conversation· Start a conversation without defensiveness· Listen for the meaning of what is not said· Stay balanced in the face of attacks and accusations· Move from emotion to productive problem solving

Price: 3.99 USD

Location: Acworth, Georgia

End Time: 2024-12-15T13:44:42.000Z

Shipping Cost: 4.63 USD

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Difficult Conversations : How to Discuss What Matters Most GREAT CONDITION

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Number of Pages: 352 Pages

Language: English

Publication Name: Difficult Conversations : How to Discuss What Matters Most

Publisher: Penguin Publishing Group

Item Height: 0.6 in

Subject: Communication Studies, Management Science, Interpersonal Relations, Personal Growth / Success

Publication Year: 2010

Features: Revised

Type: Textbook

Item Weight: 8.2 Oz

Subject Area: Language Arts & Disciplines, Self-Help, Psychology, Business & Economics

Item Length: 7.8 in

Author: Douglas Stone, Bruce Patton, Sheila Heen

Item Width: 5.1 in

Format: Uk-B Format Paperback

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