Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Call Center DictionaryISBN13:9781578200955ISBN10:1578200954Author:Bodin, Madeline (Author)Description:The Call Center Dictionary: The Complete Guide To Call Center & Customer Support Technology Solutions Provides Clear Definitions Of Call Center Acronyms, Terms, And Technology Key Topics In This Expanded And Updated Third Edition Include Telemarketing, Customer Service, Voice Processing, Switches, Software, Training, Crm, And Call Center Management It Includes Charts And Checklists That Provide Invaluable Guidance For Planning And Managing Call Center Operations Binding:Paperback, PaperbackPublisher:FOCAL PRPublication Date:2002-01-05Weight:0.82 lbsDimensions:0.6'' H x 8.96'' L x 6.04'' WNumber of Pages:227Language:English
Price: 50.48 USD
Location: USA
End Time: 2025-01-24T13:44:11.000Z
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Book Title: Call Center Dictionary
Number of Pages: 227 Pages
Language: English
Publication Name: Call Center Dictionary : the Complete Guide to Call Center and Customer Support Technology Solutions
Publisher: CRC Press LLC
Publication Year: 2002
Subject: Management Information Systems, Customer Relations, Telecommunications
Item Height: 0.5 in
Item Weight: 8.8 Oz
Type: Textbook
Subject Area: Computers, Technology & Engineering, Business & Economics
Author: Madeline Bodin
Item Length: 9 in
Item Width: 6.1 in
Format: Trade Paperback
