Description: A Guide to Customer Service Skills for the Service Desk Professional ISBN : 9781285063584 Title : A Guide to Customer Service Skills for the Service Desk Professional Authors : Knapp, Donna Binding : paperback Publisher : Cengage Learning Publication Date : May 7 2014 Condition : New Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Payment We accept PayPal for all eBay orders. Please see payment details below. We will only ship to the address that is entered into PayPal when payment is made! Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns We have a 30 day return policy. The return must be postmarked within 30 days of the delivery date. Once the item has been returned, we will initiate an item-only refund (shipping costs are non-refundable). We do not provide return labels for general returns.
Price: 95.69 USD
Location: Columbia, Missouri
End Time: 2025-01-08T00:12:25.000Z
Shipping Cost: 0 USD
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: A Guide to Customer Service Skills for the Service Desk Professio
Number of Pages: 544 Pages
Publication Name: Guide to Customer Service Skills for the Service Desk Professional
Language: English
Publisher: Cengage Learning
Subject: Management Information Systems, Customer Relations, Information Management, Information Technology
Item Height: 0.9 in
Publication Year: 2014
Features: Revised
Type: Textbook
Item Weight: 24 Oz
Item Length: 9.2 in
Author: Donna Knapp
Subject Area: Computers, Business & Economics
Item Width: 7.4 in
Format: Trade Paperback
